Chartwells Catering

Details on the current meal offer (menus) can be found on ParentPay, you can login by going to ParentPay. 

Chartwells are commited to providing balanced healthy meals to students on site at our academy, we ensure a balanced meal is offered every day of the week for our students to enjoy. 

Parent Pay
At The Vale Academy we request that all parents pay for academy trips, uniform, music lessons and dinner money top ups using our e-payment method. This can be done using a secure website called ParentPay or by using cash at local shops where you see the PayPoint logo.

If you have not got your activation details please contact us to request a “ParentPay Activation Letter”.

Once logged into ParentPay you are able to view items available to your child. You are also able to merge accounts if you have more than one child at The Vale Academy. Further information & support is available from the files at the bottom of this page, if you require further assistance please do not hesitate to contact us.


If you would prefer to pay for items using cash you are able to use the PayPoint option; should you wish to use this option you will need to request a barcoded letter for each item you wish to pay for. This letter can be taken to any shop carrying the PayPoint logo & will permit you to pay by cash.

Paying for Meals
With the new biometrics system now in place, accounts can still be topped up by parents using ParentPay or by students (with cash) using the revaluation machine in the dining hall. However, instead of using a card, students will use either their fingerprint or pin number (whichever is appropriate to them). Below you will find a price list of food offered by Chartwells.

A meal deal costs £2.40 and consists of the meal of the day/sandwich, cookie and a drink (limited to bottled water or aqua juice carton)

Free School Meals
With the new biometrics system we are still able to operate a very discreet free school meal (FSM) service, students who are in receipt of a free school meal get their card topped up by the academy up to the value of a meal deal each day. 

Free school meal eligibility is assessed by North Lincolnshire Council, you can email the Free School Meal eligibility team or phone them on 01724 297217.

You can also find out whether your child is eligible for free school meals by going to the North Lincolnshire web site, there is no cost to applying and it could save you over £400 per year! Applying is confidential and free school meal students remain unidentifiable at the dinner queue as the academy use a cashless card system for all students.

Our providers supply nutritious and balanced meals with varying menus which change each term. We strive to provide tasty and nutritious meals whilst impacting the environment as little as possible.

Our kitchens minimise the use of single-use plastics in the storage, preparation and serving of food.

Drinking water is freely available and students are encouraged to bring in reusable bottles.

Alongside the work we do to reduce single-use plastics across the business, we also recycle our food waste into green energy through ReFood.

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